We may collect your personal information through various means, including but not limited to:

• Identity Information: Name, email address, phone number, and other contact details.
• Vehicle Information: Vehicle Identification Number (VIN), model, year of manufacture, and service history.
• Location Information: Geographic location data when using certain features of our website.
• Technical Information: IP address, device type, operating system, browser type, and other log data.
• Other Information: Marketing preferences and customer survey responses.

Use of Information

The information we collect may be used to:

• Process requests for test drives, consultations, services, or vehicle purchases.
• Provide updates on Geely products, services, promotions, and events.
• Improve our website services, customer engagement, and user experience.
• Conduct customer satisfaction surveys, market analysis and product development research.
• Comply with legal obligations, including reporting to regulators, law enforcement, and tax authorities.

Disclosure of Information

We do not sell, rent, or share your personal information with third parties without your consent, except:

• To our affiliates, authorized dealers, and business partners who are contractually bound to use your data solely for providing agreed services.
• To service providers (e.g., cloud hosting, analytics, marketing) under binding agreements ensuring data protection.
• To law enforcement or regulators as required by applicable laws, court orders or government regulations.
• To protect the rights, property, or safety of Geely Auto Indonesia, our users, or others.

Information Security

We implement appropriate technical and organizational measures, including encryption, access controls, and security, to safeguard your personal information against unauthorized access, use, or disclosure. However, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Cross-Border Data Transfers

If your personal data is transferred to a server or third party located outside Indonesia, we shall ensure such transfer complies with PDP Law, including:

• Ensuring an adequate level of data protection in the recipient country;
• Obtaining your explicit consent for the transfer;
• Establishing data protection safeguards by agreement.

Your Rights

You have the following rights in accordance with PDP Law:

• Right to access your personal information;
• Right to rectification of inaccurate or incomplete data;
• Right to erasure of data ("right to be forgotten") under certain conditions;
• Right to object to data processing for certain purposes;
• Right to data portability;
• Right to withdraw consent, at any time, without affecting the lawfulness of processing prior to withdrawal;
• Right to lodge a complaint with the Indonesian data protection authority.

To exercise these rights, please contact us using the contact information available on our website.

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You may configure your browser to refuse all or some cookies, or to alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain features on our site.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law. When your data is no longer needed, it will be securely deleted or anonymized.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you in accordance with the significance of the changes made. Updated versions will be posted on this page with the effective date.

If you have any questions, comments, or requests regarding this Privacy Policy, our data practices, please contact us at:
Customer Care Hotline: 0800-1515-888
Email: idn.customercare@geely.com

 

Address: PT GEELY AUTO INDONESIA
Menara Rajawali, Lantai 7 Unit 1, Jl. Dr. Ide Anak Agung Gde Agung,
Kawasan Mega Kuningan, Desa/Kelurahan Kuningan Timur, Kec.
Setiabudi, Kota Adm. Jakarta Selatan, Provinsi DKI Jakarta,